Privacy Policy

Welcome to the NH Joinery website.

We're a small, family-run business, and we believe in doing things properly - treating people fairly, communicating honestly, and respecting your privacy.

This website has been designed to collect as little information as possible. We don't believe your visit here should come at the cost of your personal privacy.

This policy explains what information we do - and don't - collect, and how we handle it.

• We do not use cookies.
• We do not use tracking tools or analytics.
• We do not create user accounts.
• We do not collect personal information simply from you visiting the site.

The only time we receive personal information is if you choose to contact us.

For example, if you email us or use a contact form, you may share:

• Your name
• Your email address
• Any information you choose to include in your message

We will only ever use this information to respond to you and help with your enquiry.

When you visit any website, including ours, certain technical information is automatically processed by the web server. This includes your IP address, which is necessary for the website to send data back to your device and display the pages correctly.

We also keep simple, anonymous counts of how many times pages are requested. This helps us understand overall website activity and make sure everything is working as expected.

These counts are used only in an overall, statistical way. We do not use them to identify individual visitors, track anyone personally, or monitor browsing behaviour.

As a small family-run business, we have no interest in tracking people - only in keeping our website running smoothly.

Any server logs that are created are used only for basic operational purposes, such as maintaining the reliable functioning of the website, and are not used for marketing or tracking.

If you contact us, we keep a simple record of our communication so we can respond properly and provide our services.

We take reasonable and appropriate steps to keep information safe and secure.

We only keep information for as long as necessary, and no longer than needed.

We do not sell, rent, or trade your personal information.

We will only share information if we are legally required to do so.

You have the right to:

• Request access to the personal information we hold about you
• Ask for incorrect information to be corrected
• Request that your information be deleted
• Object to how your information is used

We will always do our best to handle any such requests promptly and respectfully.

If you have any questions, concerns, or requests, you're very welcome to contact us:

• Business name: NH Joinery
• Email: privacy@nhjoinery.co.uk

We may occasionally update this page to reflect changes to the website or legal requirements. The latest version will always be shown here.

As a family business, our reputation matters to us. We believe privacy is part of treating people properly.

Thank you for visiting our website and for placing your trust in us.